Terms and Conditions

NW & CM Howard

200 Chapman Hill East Road, CHAPMAN HILL WA 6280 AUSTRALIA
Trading Name: Odyssey Creek Estate
ABN: 72 676 405 709
Name of Licensee: Odyssey Creek Estate
Liquor Licence Number: 6180123480
Class of Licence: Producers Licence
Phone: 61 (0)8 9753 1394
Fax: 61 (0)8 9753 1395
Email: wine@whicherridge.com.au

Mailing Address:

Odyssey Creek Estate
PO Box 1060 BUSSELTON, WA 6280 AUSTRALIA

These terms and conditions apply to the use of this site. By using this site, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must stop using this site.

Odyssey Creek Estate is an Australian winery and producer of a fine wine brand, Whicher Ridge.

Warning:

You must be 18 years of age or over to order any wine advertised on this site. By submitting an order for wine via this site, you confirm that you are 18 years of age or over. No responsibility can or will be taken by Odyssey Creek Estate if you illegally submit an order. Products for sale via this site will require you to confirm on the order form that you are aged 18 years or over.

Under the Liquor Control Act 1988, it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises. It is also an offence for a person under the age of 18 years to purchase, or attempt to purchase liquor on licenced or regulated premises.
You fully indemnify us against any breach or failure of such confirmation which results in any legal action being taken against Odyssey Creek Estate.

Transaction Currency

Australian dollar

Service & Delivery Policy:

All orders are processed within 3 days of the payment for the order being cleared, and we generally allow 3-7 working days from consignment. If an order cannot be fulfilled then Odyssey Creek Estate will advise you within two working days through your available contact method.
Odyssey Creek Estate accepts full responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our website.

Refunds and Returns:

On the rare occasions that incorrect goods are delivered, Odyssey Creek Estate will fully refund or replace the bottle concerned, including shipping costs, provided they are returned unopened within 1 month of delivery.

If a wine is found to be faulty, we will be happy to offer a replacement or refund, provided that the faulty bottle and contents is returned promptly to us after opening.

All reasonable steps will be taken to ensure your wine is received in good condition. Should your wine not arrive in satisfactory condition, please contact us within 5 working days of delivery. Whilst your wine will be replaced or fully refunded, Odyssey Creek Estate requires damaged goods to be returned within 21 working days so we can take action with the carrier.

Pricing:

Prices are subject to alteration. We shall endeavour to update the website prices whenever a change takes place. We shall contact you prior to accepting the order if there has been a change in price.

All wines offered are subject to availability and remain the property of Odyssey Creek Estate until payment is received in full.

10% GST payable on purchases within Australia is included in the prices.

Odyssey Creek Estate may vary these Terms and Conditions from time to time. Any variations will be posted on the website.